Dunkin' Donuts

Reviews

• Brett Finkelstein

  Apr, 24 2018
  ★ ☆ ☆ ☆ ☆
  10:30 AM 12/12/17 Went in for a cup of coffee and 10 munchkins. The bill came to $5.02 I had five singles and two fifty dollar bills. I said “I’m sorry I will have to give you a fifty.” The manager, it turned out was the one helping me. Her only comment was” we don’t take fifties. “ I said,
  " well it’s all I have." No response. Not, "do you have a credit card?" Not "do you have loose change maybe in your car?" Not "oh that’s ok, it’s two cents catch us on your next trip." A ton of ways not to lose a customer. She could not think of one. I skipped the munchkins and coffee and I went to my car, returned with two pennies and gave them to her and said, "your owner will appreciate that the next time someone is two cents short you don’t lose a five dollar sale." I feel badly for the owner who I’m sure has no idea how poor the customer service experience was for me. If this manager does that twice a day, this owner lost $3650 this year in that alone. Wow.
• Lori Mccracken

  Jan, 13 2018
  ★ ★ ☆ ☆ ☆
  This location never has a decent selection of donuts. Unless you can be there first thing in the morning forget it. Last 3 visits no manager specials donuts,no powdered chocolate filled. Ever since the coffee explosion donuts are a side note!

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